Citadel

Experience

Chartered Surveyors with a Personal Touch

As a firm of RICS regulated Chartered Surveyors, we prioritize value and outstanding customer service. Our professional team meticulously manages every facet of your property and assets, ensuring your investments are secure with us. Be it a corporation, a financial institution, a housing association, a property company, or a private individual, our deep technical expertise and adaptability enable us to tailor solutions to the dynamic demands of the property sector.
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Discover Unparalleled Expertise in Residential Portfolio Management

Are you seeking exceptional expertise and industry-leading service in the residential portfolio management sector?

01

Holistic Property Management

We understand that different clients require diverse services. Hence, we offer a comprehensive array of services tailored to Developers, Freeholders, and Residents Managed Companies alike. With transparency and professionalism at our core, our primary aim is to manage your property as if it was our own, offering comprehensive customer service and qualified advice.

02

Proactive Asset Management

Maximising your property’s value is essential. We work closely with you to understand the critical drivers for your property portfolio, enabling us to identify and leverage opportunities that align with your strategic goals. Our comprehensive Property and Asset Management services include portfolio analysis, PPM programmes preparation, rent collection, day-to-day property management, and more.

03

Asset Protection

In the era of heightened tenant expectations and litigation awareness, we prioritize legislative compliance, financial governance, exceptional customer service, and tenant satisfaction. Our focus is on getting the fundamentals right, ensuring your assets are fully protected and offering optimal value.

04

Risk Management

Risk can be detrimental to your assets and reputation. Our dedicated team of property managers and professionals adeptly manages all risk aspects associated with tenanted portfolios, ensuring full statutory compliance and efficient response to emergencies.

05

Bespoke Consultancy & Mediation Services

We believe every project needs a tailored management plan, ensuring equitable treatment of diverse interests and tenures. Our additional services offer further value to your portfolios, with in-house specialists and trusted third-party relationships across various property-related areas.

06

Always Here for You 24/7

Understanding the round-the-clock needs of property management, our 24/7 customer helpline is available throughout the year. Our trained staff is always ready to assist you with emergencies, no matter what time of day or night it may be.
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