Solutions
Innovation
With over 20 years under our belt, we’ve continually innovated to handle any complexity in asset and portfolio management. Our services range across various property types, from single blocks of flats to large residential estates, reflecting our ability to adapt and deliver excellent results consistently.
Landlords / Freeholders
Our approach to Freeholder & Landlord management is rooted in expertise and forward-thinking. Our industry knowledge and close client relationships equip us to deliver the right combination of services, tailored to your needs. We apply innovative solutions to set up new developments compliant with legal & legislative requirements, estate management practices, contractor frameworks, and more. Notably, we are equally adept at transforming existing properties, infusing fresh approaches into each project, regardless of its age, construction, or condition.
Developers
Our relationship with Developers and House Builders begins typically towards the end of construction but pre-sales stage. We are proactive, adaptable, and align with any stage of the process, infusing our approach with innovation where it adds value. We’re acutely aware of the demands of build and sales phases, and potential legal issues. We provide expert technical advice on all aspects of block management, as well as improving older or managing flawed developments.
Residents’ Management Companies
We understand that RMC Director Clients often require the support of an experienced, innovative management partner to help fulfil their legal and legislative obligations. Serving as an RMC Director can be complex, so we’re here to ease the process, integrating innovative solutions to reduce complexities and ensure efficiency.
Right to Manage Companies
Similar to our work with RMCs, we extend our services to RTM Director Clients, offering the support of an experienced management partner. Recognising the significant responsibilities involved in being an RTM Director, we use our innovative approaches to streamline the process, allowing you and your fellow directors to discharge your duties confidently and effectively.
Leadership
Danish Ahmad
Our Director Danish is an experienced Chartered Surveyor with a broad Property Management record spanning over 20 years. Danish oversees all aspects of our management service, management team and support staff. Danish is passionate about the efficient and safe running or every Property & Estate under our management and she ensures ongoing compliance with the requirements and principles of RICS in respect of all management practices and customer service provision
Danish also holds RICS Certification in Mediation Advocacy & Dispute Management as well as Civil Commercial Mediation and she is listed on the RICS Register of Accredited Mediators. This further and unique experience provides our clients and customers with swift, in house access to Mediation as Alternative Dispute Resolution (ADR), a now important consideration of the Civil Procedure Rules (CPR). Danish’s particular experience in this regard centres on Landlord & Tenant and Service Charge Disputes.
James Butler
Our Head of Business Development, James comes from a strong Asset / Portfolio Management and Litigation background. Since resigning from the military in 2003 James has held Senior Asset Management roles in control of high value mixed asset class property portfolios within the private and institutional sectors. A major shareholder James now invests his attention on the growth and direction of Citadel as a specialist Chartered Surveying offering to the Residential Block Management sector.
Between 2009 & 2015 James was also the Owner Director of Landmark Residential, a company which specialised in the provision of Surveying and Litigation services to the Residential Leasehold sector. He is therefore particularly knowledgeable when it comes to matters of L&T, Service Charge and S20 dispute as well as the various processes of the County Courts, First-tier Tribunals (FtT) and Mediation environments. James’ unique property and litigation background brings an unrivalled level of understanding, intuitiveness and protection to our client base and their assets.